Analyst – Inbound Support – Customer Services (Pune)
Analyst – Inbound Support – Customer Services (Pune)
Blog Article
We're searching for a dedicated and driven Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide first-rate customer service by addressing their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and providing assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their happiness.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Acquire valuable experience in the customer support industry.
If you are eager to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for addressing customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, helping them with their concerns through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Offering prompt and effective solutions to customer concerns
- Keeping a friendly and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to consider! This is an amazing opportunity to develop your career in customer service while playing a role in a growing company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a passion for customer service? Do you excel in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing efficient and friendly support via live chat. You'll be responsible for handling customer inquiries, fixing issues, and guaranteeing a positive interaction.
We offer a supportive work environment with opportunities for development. If you are eager to make a difference, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a sharp eye for detail and a commitment to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the primary point of contact for our valued customers. You will resolve their inquiries in a prompt and courteous manner. Your customer service skills will be critical in creating positive customer interactions.
At Eclerx Pune, we aim to create a check here supportive work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for personal advancement.
- When you are a driven individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to submit your application!